For minor repairs like tip replacement or joint tightening, same-day service may be available depending on our current workload. Call ahead to confirm availability, we’ll always do our best to help.

Use a hard case if possible, wrap the cue in bubble wrap, and pack it in a sturdy box with padding. Be sure to include your name, contact info, and a note describing the service needed. Contact us first so we can confirm the right address and timing.

Our custom cues are fully handmade in-house, from exotic woods and taper options to wrap styles and inlays. Whether you want a cue for competition or one that’s just uniquely yours, we build it from scratch to match your specs.

Most general repairs take 2–5 business days. Custom builds and vintage restorations take longer, typically 3–6 weeks depending on the project. We’ll give you a time estimate before we start.

Yes, we carry tips, ferrules, wraps, weights, and other cue accessories. We also install any parts you bring in, provided they’re compatible with your cue.

Absolutely. We specialize in vintage cue restoration and do everything possible to preserve the original look and feel while making the cue playable again. We understand the value of a well-used stick with a story.

Yes! Whether it’s cues, accessories, or custom-branded merchandise (like shirts or hats), we can provide bulk ordering options for pool teams, leagues, and events. Reach out to discuss your needs.

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